Senere® IVER-MK 12 mg

Orders are typically processed and shipped within 2 business days after payment is confirmed. Each package undergoes careful verification to ensure accuracy, quality, and secure packing before leaving our facility.

Once shipped, you will receive an automatic confirmation email containing your tracking details.

For US destinations, delivery usually takes 1–4 business days after dispatch, depending on location. If additional preparation time is required, we will notify you promptly and provide suitable options such as partial shipment, replacement, or refund.

Our fulfillment process is designed for speed and reliability, and most customers receive their orders earlier than expected.

We partner with several reliable domestic carriers to provide fast, secure, and fully trackable shipping across the United States.

All shipments include real-time tracking from dispatch to delivery. Standard US delivery generally takes 1–4 business days based on destination.

For urgent orders, an express shipping option is available for an additional cost, offering expedited delivery within 1–3 business days.

All packages are shipped in secure and discreet packaging to protect contents and ensure privacy.

Orders shipped within the United States usually arrive within 1–4 business days after dispatch.

All items are sent from US-based warehouses, eliminating customs clearance, import delays, and extra fees.

We exclusively use fast domestic shipping services to ensure timely and safe delivery. Most customers receive their packages just a few days after ordering.

We assume full responsibility for every shipment until it reaches its destination.

If tracking updates stop or your parcel does not arrive within the expected timeframe, please contact our support team immediately.

We will promptly investigate the issue and keep you informed throughout the process.

If a shipment is confirmed lost or excessively delayed, you may choose between:

• A free replacement shipment, or
  

A full refund

Your order is always protected — you will never lose money due to shipping issues.

All orders within the United States are shipped domestically, so customs delays and import fees do not apply.

In the rare event of a delay caused by a local carrier issue or address problem, our team will contact the courier on your behalf and arrange a complimentary reshipment if necessary.

Yes. All products are backed by a 60-day satisfaction guarantee.

If you experience any issue — such as receiving the wrong item, damage during transit, or quality concerns — please reach out to us within 60 days of delivery.

After review, we will offer an appropriate solution, which may include replacement, exchange, or refund. Supporting information such as photos may be requested to assist resolution.

Our priority is ensuring every order meets expectations and arrives in perfect condition.

To maintain quality and stability, please follow these storage recommendations:

• Store in a cool, dry, and dark environment (15–25 °C).
  
• Reseal containers tightly after opening.
  

Avoid heat, direct sunlight, and moisture.

If you notice any unusual changes in appearance or odor, discontinue use and contact us for guidance on next steps.

Each product displays a clearly labeled expiration date on its packaging.

Most items have an average shelf life of approximately two years from the manufacturing date.

We always ship products with a long remaining shelf life to ensure safe and practical use under recommended storage conditions.

We accept all major credit and debit cards, as well as PayPal.

Payments are processed through secure, SSL-encrypted systems. We do not store or access your payment information at any time.

Payment failures may occur due to verification issues, billing mismatches, or bank restrictions.

If this happens, please try a different card or PayPal account. Our team can also provide a secure payment link or PayPal invoice to help you complete your order safely.

We actively monitor payment attempts to prevent duplicate charges and ensure transaction security.

To request changes or cancellation, please contact our support team as soon as possible.

If the order has not yet shipped, we can cancel or modify it immediately and issue a full refund.

Once dispatched, orders cannot be recalled due to automated processing, but you may still request a return or exchange after delivery according to our policy.

We always do our best to accommodate urgent requests when possible.